The best plumbers near Hazel Park, Michigan, ranked by the record.

“Spencer was very professional explain what he was doing and took his time to make sure the job was done right.”

• 8 critical reviews out of 654, mentioning price / billing, no-show / delays, poor communication. The owner replied to 75% of them.

269 new reviews in the last 12 months. Replies to 98% of reviews, usually within 48 days.

• Reputation34.7 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume8.8 of 12

  How many reviews, compared with other companies nearby.

• Momentum6.8 of 8

  New reviews in the last 12 months.

• Recent performance9.6 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness4.9 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity2 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
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“Prompt and friendly service; discovered the gas leak was from my improper attachment of the line to the dryer.”

• 12 critical reviews out of 775, mentioning damage / mess, price / billing, still leaking / clogged. The owner replied to 58% of them.

243 new reviews in the last 12 months. Replies to 87% of reviews, usually within 113 days.

• Reputation32.5 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume9 of 12

  How many reviews, compared with other companies nearby.

• Momentum6.7 of 8

  New reviews in the last 12 months.

• Recent performance9.5 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness4.3 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity1.4 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
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“Big thanks to tnt and the crew for coming out and taking care of my drains , definitely will be using again !!”

• 31 critical reviews out of 1,100, mentioning price / billing, rude / unprofessional, still leaking / clogged. The owner replied to 90% of them.
• 1 review repeat another review's text word for word.

352 new reviews in the last 12 months. Replies to 96% of reviews, usually within 25 days.

• Reputation23.4 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume9.5 of 12

  How many reviews, compared with other companies nearby.

• Momentum7.2 of 8

  New reviews in the last 12 months.

• Recent performance9.3 of 10

  Rating over the last two years.

• Credentials & record7 of 8

  State license, discipline record, local presence, and BBB standing. 7 points still being verified.

• Responsiveness5.8 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity5 of 5

  Years in business.

• Review patterns5 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Licensed in Michigan · #8107438
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
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“The job was done completely, expertly and efficiently, and he was very friendly and likeable (and so was Josh).”

• 11 critical reviews out of 263, mentioning price / billing, still leaking / clogged, poor communication. The owner replied to 64% of them.

32 new reviews in the last 12 months. Replies to 83% of reviews, usually within 166 days.

• Reputation29.9 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume7.5 of 12

  How many reviews, compared with other companies nearby.

• Momentum4.3 of 8

  New reviews in the last 12 months.

• Recent performance9.4 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness4.1 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity4.2 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
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“He was on time , personable , professional and patiently explained the problem and the process to repair it .”

• 29 critical reviews out of 1,636, mentioning price / billing, no-show / delays, rude / unprofessional. The owner replied to 90% of them.

25 new reviews in the last 12 months. Replies to 73% of reviews, usually within 171 days.

• Reputation30.3 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume10 of 12

  How many reviews, compared with other companies nearby.

• Momentum4 of 8

  New reviews in the last 12 months.

• Recent performance8.5 of 10

  Rating over the last two years.

• Credentials & record6 of 6

  State license, discipline record, local presence, and BBB standing. 9 points still being verified.

• Responsiveness3.7 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity1.6 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Licensed in Michigan · #8113489
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
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“The installation didn’t take long, and the team was professional and efficient throughout the entire process.”

• 21 critical reviews out of 308, mentioning price / billing, damage / mess, service fee. The owner replied to 100% of them.

131 new reviews in the last 12 months. Replies to 100% of reviews, usually within 53 days.

• Reputation27.8 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume7.7 of 12

  How many reviews, compared with other companies nearby.

• Momentum6 of 8

  New reviews in the last 12 months.

• Recent performance8.1 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness5 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity3.7 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
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“Fast and friendly service very respectful employees thank you Sean highly recommend this company”

• 6 critical reviews out of 159, mentioning price / billing, no-show / delays, poor communication. The owner replied to 100% of them.

9 new reviews in the last 12 months. Replies to 80% of reviews, usually within 191 days.

• Reputation31.7 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume6.8 of 12

  How many reviews, compared with other companies nearby.

• Momentum2.8 of 8

  New reviews in the last 12 months.

• Recent performance9.1 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness4.1 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity3.7 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
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“Knowledgeable, experienced and professional by every metric one would hope when dealing with a plumbing issue.”

• 60 critical reviews out of 2,335, mentioning price / billing, no-show / delays, still leaking / clogged. The owner replied to 87% of them.

180 new reviews in the last 12 months. Replies to 97% of reviews, usually within 241 days.

• Reputation28 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume10.5 of 12

  How many reviews, compared with other companies nearby.

• Momentum6.3 of 8

  New reviews in the last 12 months.

• Recent performance7 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness4.8 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity1.3 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
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“Arrived promptly, evaluated the situation, informed me of the solution/work to be done and the costs involved.”

• 50 critical reviews out of 788, mentioning price / billing, no-show / delays, workmanship. The owner replied to 94% of them.

65 new reviews in the last 12 months. Replies to 98% of reviews, usually within 174 days.

• Reputation27.9 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume9 of 12

  How many reviews, compared with other companies nearby.

• Momentum5.1 of 8

  New reviews in the last 12 months.

• Recent performance7.9 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness4.9 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity2.5 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
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“He was professional, knowledgeable, and took the time to make sure the sewer line was completely cleared.”

No critical reviews (3 stars or lower) on record, and the reviews look typical for this area.

90 new reviews in the last 12 months. Replies to 0% of reviews.

• Reputation33.5 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume6.5 of 12

  How many reviews, compared with other companies nearby.

• Momentum5.5 of 8

  New reviews in the last 12 months.

• Recent performance9.7 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness0 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity0.3 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
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“Love the customer service love, the fact that they was on time and very professional and very good work skills”

No critical reviews (3 stars or lower) on record, and the reviews look typical for this area.

22 new reviews in the last 12 months. Replies to 86% of reviews, usually within 57 days.

• Reputation29.9 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume4.2 of 12

  How many reviews, compared with other companies nearby.

• Momentum3.8 of 8

  New reviews in the last 12 months.

• Recent performance9 of 10

  Rating over the last two years.

• Credentials & record7 of 8

  State license, discipline record, local presence, and BBB standing. 7 points still being verified.

• Responsiveness4.3 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity3.2 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Licensed in Michigan · #8113127
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
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“Tech Lance was out today to do spring turn on and replace 2 heads He was Extremely professional and polite.”

• 5 critical reviews out of 184, mentioning price / billing, no-show / delays, poor communication. The owner replied to 0% of them.

170 new reviews in the last 12 months. Replies to 0% of reviews.

• Reputation31.8 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume7 of 12

  How many reviews, compared with other companies nearby.

• Momentum6.3 of 8

  New reviews in the last 12 months.

• Recent performance9 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness0 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity0.2 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
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“Ronny and his brother were very quick to respond to an emergency for us, and clearly explained their prices and held to them!”

No critical reviews (3 stars or lower) on record, and the reviews look typical for this area.

15 new reviews in the last 12 months. Replies to 100% of reviews, usually within 23 days.

• Reputation30.4 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume4.4 of 12

  How many reviews, compared with other companies nearby.

• Momentum3.4 of 8

  New reviews in the last 12 months.

• Recent performance9.1 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness6 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity1.1 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
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“He’s the kind of tradesperson you start looking around your house, wondering what he can do next.”

No critical reviews (3 stars or lower) on record, and the reviews look typical for this area.

10 new reviews in the last 12 months. Replies to 82% of reviews, usually within 52 days.

• Reputation29.2 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume3.8 of 12

  How many reviews, compared with other companies nearby.

• Momentum2.9 of 8

  New reviews in the last 12 months.

• Recent performance8.9 of 10

  Rating over the last two years.

• Credentials & record7 of 8

  State license, discipline record, local presence, and BBB standing. 7 points still being verified.

• Responsiveness4.1 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity0.5 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Licensed in Michigan · #8113873
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
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“The next day, three men from the DJ Murray plumbing team came to my house & resolved the issue within an hour.”

• 34 critical reviews out of 237, mentioning no-show / delays, still leaking / clogged, price / billing. The owner replied to 65% of them.

5 new reviews in the last 12 months. Replies to 93% of reviews, usually within 218 days.

• Reputation21.3 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume7.4 of 12

  How many reviews, compared with other companies nearby.

• Momentum2.2 of 8

  New reviews in the last 12 months.

• Recent performance8.2 of 10

  Rating over the last two years.

• Credentials & record8 of 8

  State license, discipline record, local presence, and BBB standing. 7 points still being verified.

• Responsiveness4.3 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity5 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Licensed in Michigan · #8110517
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
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“The crew at Empire Plumbing has done several jobs for us and we've been nothing short of satisfied each time!”

No critical reviews (3 stars or lower) on record, and the reviews look typical for this area.

15 new reviews in the last 12 months. Replies to 6% of reviews, usually within 24 days.

• Reputation30.8 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume4.6 of 12

  How many reviews, compared with other companies nearby.

• Momentum3.4 of 8

  New reviews in the last 12 months.

• Recent performance9.3 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness1.3 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity0.7 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
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“He did my sewer inspection when I was buying my first house and he gave me the peace of mind that I needed.”

• 1 critical review out of 31, mentioning damage / mess. The owner replied to 100% of them.

8 new reviews in the last 12 months. Replies to 23% of reviews, usually within 292 days.

• Reputation29.4 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume4.6 of 12

  How many reviews, compared with other companies nearby.

• Momentum2.7 of 8

  New reviews in the last 12 months.

• Recent performance8.8 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness1.4 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity2 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
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“They showed up when they said they would - were honest and fair with pricing - and fixed all 4 of the issues we needed.”

No critical reviews (3 stars or lower) on record, and the reviews look typical for this area.

2 new reviews in the last 12 months. Replies to 8% of reviews, usually within 217 days.

• Reputation30.1 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume4.3 of 12

  How many reviews, compared with other companies nearby.

• Momentum1.3 of 8

  New reviews in the last 12 months.

• Recent performance8.1 of 10

  Rating over the last two years.

• Credentials & record6 of 6

  State license, discipline record, local presence, and BBB standing. 9 points still being verified.

• Responsiveness0.4 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity2.9 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Licensed in Michigan · #8113191
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
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“Although it was a bit of a challenge getting someone on site, the person was very nice, professional and kind.”

• 27 critical reviews out of 306, mentioning price / billing, still leaking / clogged, no-show / delays. The owner replied to 59% of them.

40 new reviews in the last 12 months. Replies to 19% of reviews, usually within 153 days.

• Reputation27.8 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume7.7 of 12

  How many reviews, compared with other companies nearby.

• Momentum4.5 of 8

  New reviews in the last 12 months.

• Recent performance5.1 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness1.2 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity1.7 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
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“They came in and did a quick snake same day within a few hours of calling couldn't be happier”

• 3 critical reviews out of 55, mentioning poor communication, price / billing. The owner replied to 100% of them.

2 new reviews in the last 12 months. Replies to 9% of reviews, usually within 333 days.

• Reputation28.7 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume5.4 of 12

  How many reviews, compared with other companies nearby.

• Momentum1.3 of 8

  New reviews in the last 12 months.

• Recent performance8.3 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness0.9 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity2.9 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
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“He was also kind enough to help me clean up afterward without asking for anything extra.”

No critical reviews (3 stars or lower) on record, and the reviews look typical for this area.

19 new reviews in the last 12 months. Replies to 0% of reviews.

• Reputation29.5 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume4 of 12

  How many reviews, compared with other companies nearby.

• Momentum3.7 of 8

  New reviews in the last 12 months.

• Recent performance8.9 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness0 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity0.3 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
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“Extremely fast service, professional, great communication, friendly, and competitive pricing.”

• 7 critical reviews out of 35, mentioning no-show / delays, price / billing, damage / mess. The owner replied to 86% of them.

13 new reviews in the last 12 months. Replies to 77% of reviews, usually within 30 days.

• Reputation20.7 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume4.8 of 12

  How many reviews, compared with other companies nearby.

• Momentum3.2 of 8

  New reviews in the last 12 months.

• Recent performance5.6 of 10

  Rating over the last two years.

• Credentials & record8 of 8

  State license, discipline record, local presence, and BBB standing. 7 points still being verified.

• Responsiveness4 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity5 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Licensed in Michigan · #8111342
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
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“Was very friendly, answering all my questions about future improvements and how to best approach similar issues.”

• 14 critical reviews out of 75, mentioning price / billing, damage / mess, no-show / delays. The owner replied to 36% of them.

11 new reviews in the last 12 months. Replies to 85% of reviews, usually within 184 days.

• Reputation19.9 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume5.8 of 12

  How many reviews, compared with other companies nearby.

• Momentum3 of 8

  New reviews in the last 12 months.

• Recent performance6.2 of 10

  Rating over the last two years.

• Credentials & record8 of 8

  State license, discipline record, local presence, and BBB standing. 7 points still being verified.

• Responsiveness3.6 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity5 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Licensed in Michigan · #8110491
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
• Own this company? Get your Referrally badge or correct a record.

“Effective (highly, every time), honest, trustworthy, reliable, and a really nice guy.”

No critical reviews (3 stars or lower) on record, and the reviews look typical for this area.

0 new reviews in the last 12 months. Replies to 0% of reviews.

• Reputation28.5 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume3.5 of 12

  How many reviews, compared with other companies nearby.

• Momentum0 of 8

  New reviews in the last 12 months.

• Recent performance6.9 of 10

  Rating over the last two years.

• Credentials & record8 of 8

  State license, discipline record, local presence, and BBB standing. 7 points still being verified.

• Responsiveness0 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity5 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Licensed in Michigan · #8000179
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
• Own this company? Get your Referrally badge or correct a record.

“I’d recommend Todd and crew to anyone, especially if they live in 100 year old houses with unfortunate plumbing situations.”

• 4 critical reviews out of 47, mentioning price / billing, no-show / delays, poor communication. The owner replied to 0% of them.

5 new reviews in the last 12 months. Replies to 0% of reviews.

• Reputation26.9 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume5.2 of 12

  How many reviews, compared with other companies nearby.

• Momentum2.2 of 8

  New reviews in the last 12 months.

• Recent performance8.1 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness0 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity3.2 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: unclaimed
• Own this company? Get your Referrally badge or correct a record.

“This is a great company, the plumber Tay Tay came in a timely manner and got the job done efficiently”

• 29% of reviews come from single-review accounts vs 12% typical for area roofers.

1 new reviews in the last 12 months. Replies to 100% of reviews, usually within 103 days.

• Reputation28.7 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume3.6 of 12

  How many reviews, compared with other companies nearby.

• Momentum0.8 of 8

  New reviews in the last 12 months.

• Recent performance8.7 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness5 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity0.5 of 5

  Years in business.

• Review patterns4 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
• Own this company? Get your Referrally badge or correct a record.

“Great timing, great customer service, done in a timely manner, great experience, will definitely use again.”

• 14 critical reviews out of 120, mentioning poor communication, price / billing, damage / mess. The owner replied to 14% of them.

14 new reviews in the last 12 months. Replies to 3% of reviews, usually within 66 days.

• Reputation23.5 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume6.5 of 12

  How many reviews, compared with other companies nearby.

• Momentum3.3 of 8

  New reviews in the last 12 months.

• Recent performance7.9 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness0.2 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity1.7 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
• Own this company? Get your Referrally badge or correct a record.

“Very prompt, on time and definitely made sure to leave the work area nicely cleaned (even disposed my old rusted water heater).”

No critical reviews (3 stars or lower) on record, and the reviews look typical for this area.

0 new reviews in the last 12 months. Replies to 46% of reviews, usually within 244 days.

• Reputation28.5 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume3.5 of 12

  How many reviews, compared with other companies nearby.

• Momentum0 of 8

  New reviews in the last 12 months.

• Recent performance6.9 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness2.3 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity1.9 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
• Own this company? Get your Referrally badge or correct a record.

“I have used this company a few times in the past few years and everytime they have been honest and professional.”

• 13 critical reviews out of 86, mentioning price / billing, no-show / delays, rude / unprofessional. The owner replied to 31% of them.

10 new reviews in the last 12 months. Replies to 7% of reviews, usually within 19 days.

• Reputation21.6 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume6 of 12

  How many reviews, compared with other companies nearby.

• Momentum2.9 of 8

  New reviews in the last 12 months.

• Recent performance5.3 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness1.6 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity3.4 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
• Own this company? Get your Referrally badge or correct a record.

“Called them to change my water heater in royal oak, showed up on time, professional service and competitive pricing.”

• 8 critical reviews out of 42. The owner replied to 63% of them.
• 15 of 42 reviews landed in one 7-day window.

17 new reviews in the last 12 months. Replies to 93% of reviews, usually within 244 days.

• Reputation22.1 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume5 of 12

  How many reviews, compared with other companies nearby.

• Momentum3.5 of 8

  New reviews in the last 12 months.

• Recent performance6.1 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness4.2 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity0.6 of 5

  Years in business.

• Review patterns5 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
• Own this company? Get your Referrally badge or correct a record.

“Noah came out to look at our rented property's plumbing and was very professional, thorough, and friendly.”

• 9 critical reviews out of 49, mentioning price / billing, damage / mess, rude / unprofessional. The owner replied to 22% of them.

11 new reviews in the last 12 months. Replies to 8% of reviews, usually within 23 days.

• Reputation18.6 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume5.3 of 12

  How many reviews, compared with other companies nearby.

• Momentum3 of 8

  New reviews in the last 12 months.

• Recent performance6.4 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness1.6 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity4.5 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
• Own this company? Get your Referrally badge or correct a record.

“John is the most professional and considerate in the field!”

• 1 critical review out of 9, mentioning no-show / delays, price / billing. The owner replied to 0% of them.

2 new reviews in the last 12 months. Replies to 0% of reviews.

• Reputation26.2 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume3 of 12

  How many reviews, compared with other companies nearby.

• Momentum1.3 of 8

  New reviews in the last 12 months.

• Recent performance6.6 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness0 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity2.5 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: unclaimed
• Own this company? Get your Referrally badge or correct a record.

“I got a great price, everyone I spoke to was polite, the work was done in one day, and the clean up was amazing.”

• 60 critical reviews out of 225, mentioning price / billing, no-show / delays, rude / unprofessional. The owner replied to 25% of them.

50 new reviews in the last 12 months. Replies to 37% of reviews, usually within 94 days.

• Reputation12.7 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume7.3 of 12

  How many reviews, compared with other companies nearby.

• Momentum4.8 of 8

  New reviews in the last 12 months.

• Recent performance6.7 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness1.6 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity4.6 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
• Own this company? Get your Referrally badge or correct a record.

“I’ll be sure to recommend Norman’s Plumbing to my family and friends!”

• 1 critical review out of 11, mentioning price / billing. The owner replied to 0% of them.

0 new reviews in the last 12 months. Replies to 0% of reviews.

• Reputation24.8 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume3.2 of 12

  How many reviews, compared with other companies nearby.

• Momentum0 of 8

  New reviews in the last 12 months.

• Recent performance6.9 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness0 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity3.2 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
• Own this company? Get your Referrally badge or correct a record.

“Clair Shores are year round, and for the last 7 years I have relied on Professional Plumbing to resolve my plumbing issues.”

• 4 critical reviews out of 25, mentioning price / billing, rude / unprofessional, no-show / delays. The owner replied to 0% of them.

1 new reviews in the last 12 months. Replies to 0% of reviews.

• Reputation22.5 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume4.3 of 12

  How many reviews, compared with other companies nearby.

• Momentum0.8 of 8

  New reviews in the last 12 months.

• Recent performance6.8 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness0 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity2.9 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
• Own this company? Get your Referrally badge or correct a record.

“Not only did he fix the problem but found the problem and friendly and professional an the price was fair.”

• 11 critical reviews out of 47, mentioning no-show / delays, poor communication, workmanship. The owner replied to 9% of them.

11 new reviews in the last 12 months. Replies to 79% of reviews, usually within 348 days.

• Reputation17.1 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume5.2 of 12

  How many reviews, compared with other companies nearby.

• Momentum3 of 8

  New reviews in the last 12 months.

• Recent performance5.1 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness2.8 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity2.1 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
• Own this company? Get your Referrally badge or correct a record.

“I had a wobbly toilet upstairs, they were prompt, professional, friendly and knowledgeable.”

• 7 critical reviews out of 22, mentioning no-show / delays, still leaking / clogged, price / billing. The owner replied to 0% of them.

4 new reviews in the last 12 months. Replies to 0% of reviews.

• Reputation16.5 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume4.2 of 12

  How many reviews, compared with other companies nearby.

• Momentum2 of 8

  New reviews in the last 12 months.

• Recent performance3.1 of 10

  Rating over the last two years.

• Credentials & record8 of 8

  State license, discipline record, local presence, and BBB standing. 7 points still being verified.

• Responsiveness0 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity5 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Licensed in Michigan · #8107094
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: unclaimed
• Own this company? Get your Referrally badge or correct a record.

“They were fast, efficient, and professional.”

• 3 critical reviews out of 15, mentioning price / billing, still leaking / clogged, flood / water damage. The owner replied to 33% of them.

0 new reviews in the last 12 months. Replies to 13% of reviews, usually within 417 days.

• Reputation20.9 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume3.7 of 12

  How many reviews, compared with other companies nearby.

• Momentum0 of 8

  New reviews in the last 12 months.

• Recent performance5.2 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness1 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity3.7 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
• Own this company? Get your Referrally badge or correct a record.

“He takes the time to explain the repair that is needed, works very efficiently, knowledgeable in his trade, and always has been on time.”

• 2 critical reviews out of 9, mentioning price / billing, no-show / delays, rude / unprofessional. The owner replied to 0% of them.

0 new reviews in the last 12 months. Replies to 0% of reviews.

• Reputation21.8 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume3 of 12

  How many reviews, compared with other companies nearby.

• Momentum0 of 8

  New reviews in the last 12 months.

• Recent performance7.8 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness0 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity2.4 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
• Own this company? Get your Referrally badge or correct a record.