The best HVAC companies near Grand Rapids, Michigan, ranked by the record.

“The service person that was here was very polite and took time to explain things and answer all my questions.”

• 55 critical reviews out of 5,650, mentioning price / billing, no-show / delays, still not fixed. The owner replied to 100% of them.

647 new reviews in the last 12 months. Replies to 100% of reviews, usually within 15 days.

• Reputation30.3 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume11 of 12

  How many reviews, compared with other companies nearby.

• Momentum7.9 of 8

  New reviews in the last 12 months.

• Recent performance7.8 of 10

  Rating over the last two years.

• Credentials & record8 of 8

  State license, discipline record, local presence, and BBB standing. 7 points still being verified.

• Responsiveness6 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity5 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Licensed in Michigan · #7112732
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
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“Staff is friendly (Matt and everyone I have talk to) and very capable, that is what I call Customer excellence”

• 1 critical review out of 612, mentioning poor communication, price / billing. The owner replied to 100% of them.

471 new reviews in the last 12 months. Replies to 98% of reviews, usually within 23 days.

• Reputation34.8 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume8.2 of 12

  How many reviews, compared with other companies nearby.

• Momentum7.5 of 8

  New reviews in the last 12 months.

• Recent performance9.7 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness5.9 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity1.2 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
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“He explained the issue really well, was friendly, fixed the problem, and told me what to expect moving forward.”

• 3 critical reviews out of 580, mentioning price / billing, poor communication. The owner replied to 100% of them.

299 new reviews in the last 12 months. Replies to 98% of reviews, usually within 34 days.

• Reputation34.8 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume8.1 of 12

  How many reviews, compared with other companies nearby.

• Momentum7 of 8

  New reviews in the last 12 months.

• Recent performance9.8 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness4.9 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity1 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
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“Collin and Julian did a very good Job and very kind to explain everything about all the installation they did.”

• 8 critical reviews out of 491, mentioning price / billing, no-show / delays, workmanship. The owner replied to 75% of them.

287 new reviews in the last 12 months. Replies to 87% of reviews, usually within 23 days.

• Reputation32.6 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume7.9 of 12

  How many reviews, compared with other companies nearby.

• Momentum6.9 of 8

  New reviews in the last 12 months.

• Recent performance9.5 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness5.3 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity2.2 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
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“Answered all questions I had, worked professionally and efficiently while installing whole house humidifier.”

• 2 critical reviews out of 251, mentioning price / billing, rude / unprofessional. The owner replied to 100% of them.

162 new reviews in the last 12 months. Replies to 100% of reviews, usually within 28 days.

• Reputation34.6 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume7 of 12

  How many reviews, compared with other companies nearby.

• Momentum6.2 of 8

  New reviews in the last 12 months.

• Recent performance9.6 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness6 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity0.5 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
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“The service people are very professional and everyone I have talked to has been courteous and professional.”

• 7 critical reviews out of 255, mentioning rude / unprofessional, poor communication, workmanship. The owner replied to 57% of them.

86 new reviews in the last 12 months. Replies to 86% of reviews, usually within 33 days.

• Reputation32.5 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume7.1 of 12

  How many reviews, compared with other companies nearby.

• Momentum5.5 of 8

  New reviews in the last 12 months.

• Recent performance9.3 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness4.2 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity4.2 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
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“The entire ac repair process was quick and easy, and the team was very professional.”

• 2 critical reviews out of 54, mentioning no-show / delays, price / billing, damage / mess. The owner replied to 50% of them.

35 new reviews in the last 12 months. Replies to 96% of reviews, usually within 24 days.

• Reputation31.9 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume5.1 of 12

  How many reviews, compared with other companies nearby.

• Momentum4.4 of 8

  New reviews in the last 12 months.

• Recent performance8.9 of 10

  Rating over the last two years.

• Credentials & record6 of 6

  State license, discipline record, local presence, and BBB standing. 9 points still being verified.

• Responsiveness5.7 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity5 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Licensed in Michigan · #7114695
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
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“The two service techs that came out were courteous, knowledgeable, and thorough in their evaluation of the AC!”

• 37 critical reviews out of 761, mentioning price / billing, rude / unprofessional, workmanship. The owner replied to 92% of them.

101 new reviews in the last 12 months. Replies to 97% of reviews, usually within 132 days.

• Reputation30.3 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume8.5 of 12

  How many reviews, compared with other companies nearby.

• Momentum5.6 of 8

  New reviews in the last 12 months.

• Recent performance8.2 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness4.8 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity2.5 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
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“Les was very knowledgeable, knew his equipment, was very polite, and we always appreciate his excellent work!!”

• 20 critical reviews out of 463, mentioning price / billing, still not fixed, no-show / delays. The owner replied to 65% of them.

80 new reviews in the last 12 months. Replies to 71% of reviews, usually within 154 days.

• Reputation30.3 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume7.8 of 12

  How many reviews, compared with other companies nearby.

• Momentum5.4 of 8

  New reviews in the last 12 months.

• Recent performance9.2 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness3.5 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity3.7 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
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“Everyone that worked with the installation was professional and thorough with the job from beginning to end.”

• 10 critical reviews out of 334, mentioning price / billing, still not fixed, poor communication. The owner replied to 100% of them.

40 new reviews in the last 12 months. Replies to 70% of reviews, usually within 275 days.

• Reputation32.5 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume7.4 of 12

  How many reviews, compared with other companies nearby.

• Momentum4.5 of 8

  New reviews in the last 12 months.

• Recent performance9.1 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness3.6 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity3.4 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
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“They quickly diagnosed the issue, had the part on hand, and had everything fixed and running within 30 minutes!”

No critical reviews (3 stars or lower) on record, and the reviews look typical for this area.

28 new reviews in the last 12 months. Replies to 98% of reviews, usually within 28 days.

• Reputation33.4 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume4.9 of 12

  How many reviews, compared with other companies nearby.

• Momentum4.1 of 8

  New reviews in the last 12 months.

• Recent performance9.7 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness5.9 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity0.5 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
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“Cool Heat Guys had a tech out to the house super fast and had excellent communication throughout the process.”

• 4 critical reviews out of 157, mentioning warranty issues, no-show / delays, poor communication. The owner replied to 0% of them.

36 new reviews in the last 12 months. Replies to 38% of reviews, usually within 129 days.

• Reputation32.3 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume6.4 of 12

  How many reviews, compared with other companies nearby.

• Momentum4.4 of 8

  New reviews in the last 12 months.

• Recent performance9.3 of 10

  Rating over the last two years.

• Credentials & record6 of 6

  State license, discipline record, local presence, and BBB standing. 9 points still being verified.

• Responsiveness1.8 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity2.4 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Licensed in Michigan · #7118277
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
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“He was on time, very friendly, even wore those little booties to keep from tracking mud and snow into our house.”

No critical reviews (3 stars or lower) on record, and the reviews look typical for this area.

29 new reviews in the last 12 months. Replies to 13% of reviews, usually within 174 days.

• Reputation34.5 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume6.6 of 12

  How many reviews, compared with other companies nearby.

• Momentum4.2 of 8

  New reviews in the last 12 months.

• Recent performance9.8 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness0.7 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity1.7 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
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“Keith does great work and is awesome to work with, 10/10 would recommend for your heating and cooling needs!”

No critical reviews (3 stars or lower) on record, and the reviews look typical for this area.

19 new reviews in the last 12 months. Replies to 26% of reviews, usually within 155 days.

• Reputation33.9 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume5.5 of 12

  How many reviews, compared with other companies nearby.

• Momentum3.7 of 8

  New reviews in the last 12 months.

• Recent performance9.6 of 10

  Rating over the last two years.

• Credentials & record6 of 6

  State license, discipline record, local presence, and BBB standing. 9 points still being verified.

• Responsiveness1.3 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity1.7 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Licensed in Michigan · #7118778
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
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“Joe and his team were responsive, showed up on time, house looked as if they were never there, but now it has heat!”

No critical reviews (3 stars or lower) on record, and the reviews look typical for this area.

5 new reviews in the last 12 months. Replies to 44% of reviews, usually within 128 days.

• Reputation34 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume5.6 of 12

  How many reviews, compared with other companies nearby.

• Momentum2.2 of 8

  New reviews in the last 12 months.

• Recent performance9.2 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness2.2 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity2.2 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
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“Al and his guys are doing awesome work, showed up on Sunday just to help us with heating and cooling issue.”

• 5 critical reviews out of 76, mentioning poor communication, no-show / delays, rude / unprofessional. The owner replied to 0% of them.

5 new reviews in the last 12 months. Replies to 1% of reviews.

• Reputation30.2 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume5.5 of 12

  How many reviews, compared with other companies nearby.

• Momentum2.2 of 8

  New reviews in the last 12 months.

• Recent performance9.3 of 10

  Rating over the last two years.

• Credentials & record6 of 6

  State license, discipline record, local presence, and BBB standing. 9 points still being verified.

• Responsiveness0.1 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity5 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Licensed in Michigan · #7115743
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
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“Chudy heating was very responsive when my air conditioner quit working last Summer and he repaired it promptly.”

• 16 of 53 reviews landed in one 7-day window.

6 new reviews in the last 12 months. Replies to 72% of reviews, usually within 287 days.

• Reputation33.6 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume5.1 of 12

  How many reviews, compared with other companies nearby.

• Momentum2.4 of 8

  New reviews in the last 12 months.

• Recent performance9.4 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness3.6 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity1.3 of 5

  Years in business.

• Review patterns5 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
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“Eli from Redmon came out same day and was very professional and went above and beyond expectations for the visit.”

• 4 critical reviews out of 98, mentioning still not fixed, no-show / delays, price / billing. The owner replied to 25% of them.

7 new reviews in the last 12 months. Replies to 8% of reviews, usually within 235 days.

• Reputation30.2 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume5.8 of 12

  How many reviews, compared with other companies nearby.

• Momentum2.5 of 8

  New reviews in the last 12 months.

• Recent performance9.5 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness0.5 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity3.7 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
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“Fernando was thorough when discussing our options and what would work best for us, extremely kind and helpful.”

• 111 critical reviews out of 1,363, mentioning no-show / delays, price / billing, poor communication. The owner replied to 87% of them.

105 new reviews in the last 12 months. Replies to 95% of reviews, usually within 153 days.

• Reputation23.4 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume9.2 of 12

  How many reviews, compared with other companies nearby.

• Momentum5.7 of 8

  New reviews in the last 12 months.

• Recent performance5.2 of 10

  Rating over the last two years.

• Credentials & record7 of 8

  State license, discipline record, local presence, and BBB standing. 7 points still being verified.

• Responsiveness4.7 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity2.4 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Licensed in Michigan · #7118327
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
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“They were very responsive, scheduled my job promptly, did a professional job and cleaned up after the job.”

• 24 critical reviews out of 192, mentioning price / billing, no-show / delays, still not fixed. The owner replied to 88% of them.

31 new reviews in the last 12 months. Replies to 96% of reviews, usually within 151 days.

• Reputation23.9 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume6.7 of 12

  How many reviews, compared with other companies nearby.

• Momentum4.2 of 8

  New reviews in the last 12 months.

• Recent performance4.6 of 10

  Rating over the last two years.

• Credentials & record8 of 8

  State license, discipline record, local presence, and BBB standing. 7 points still being verified.

• Responsiveness4.7 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity5 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Licensed in Michigan · #7116462
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
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“My spouse and I bought our house two years ago, knowing that the furnace and AC were getting up there (18 years).”

• 1 critical review out of 48. The owner replied to 0% of them.

4 new reviews in the last 12 months. Replies to 0% of reviews.

• Reputation31.8 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume4.9 of 12

  How many reviews, compared with other companies nearby.

• Momentum2 of 8

  New reviews in the last 12 months.

• Recent performance7.6 of 10

  Rating over the last two years.

• Credentials & record6 of 6

  State license, discipline record, local presence, and BBB standing. 9 points still being verified.

• Responsiveness0 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity3.8 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Licensed in Michigan · #7117297
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
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“They went above and beyond to repair our air conditioning when we came home to 90 degree temperatures in our house.”

No critical reviews (3 stars or lower) on record, and the reviews look typical for this area.

2 new reviews in the last 12 months. Replies to 0% of reviews.

• Reputation32.3 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume3.8 of 12

  How many reviews, compared with other companies nearby.

• Momentum1.3 of 8

  New reviews in the last 12 months.

• Recent performance9.1 of 10

  Rating over the last two years.

• Credentials & record6 of 6

  State license, discipline record, local presence, and BBB standing. 9 points still being verified.

• Responsiveness0 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity3.6 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Licensed in Michigan · #7117411
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
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“It is hard to find a company good with communication who will be honest and professional.”

No critical reviews (3 stars or lower) on record, and the reviews look typical for this area.

0 new reviews in the last 12 months. Replies to 95% of reviews, usually within 8 days.

• Reputation32.3 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume3.8 of 12

  How many reviews, compared with other companies nearby.

• Momentum0 of 8

  New reviews in the last 12 months.

• Recent performance8.6 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness5.7 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity1 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
• Own this company? Get your Referrally badge or correct a record.

“Their communication was outstanding from start to finish, and they responded incredibly quickly every step of the way.”

• 9 of 26 reviews landed in one 7-day window.

16 new reviews in the last 12 months. Replies to 27% of reviews, usually within 40 days.

• Reputation32.7 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume4.2 of 12

  How many reviews, compared with other companies nearby.

• Momentum3.5 of 8

  New reviews in the last 12 months.

• Recent performance9.4 of 10

  Rating over the last two years.

• Credentials & record6 of 6

  State license, discipline record, local presence, and BBB standing. 9 points still being verified.

• Responsiveness1.3 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity0.2 of 5

  Years in business.

• Review patterns5 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Licensed in Michigan · #7119752
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
• Own this company? Get your Referrally badge or correct a record.

“Josh was very knowledgeable and professional in determining options for repair/replacement of my water heater.”

• 88 critical reviews out of 868, mentioning price / billing, no-show / delays, still not fixed. The owner replied to 22% of them.

257 new reviews in the last 12 months. Replies to 68% of reviews, usually within 31 days.

• Reputation21.2 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume8.6 of 12

  How many reviews, compared with other companies nearby.

• Momentum6.8 of 8

  New reviews in the last 12 months.

• Recent performance8.3 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness2.9 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity2.5 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
• Own this company? Get your Referrally badge or correct a record.

“This company is extremely professional, has great communication, and exceeded our expectations!”

• 1 critical review out of 33, mentioning poor communication, damage / mess. The owner replied to 0% of them.

19 new reviews in the last 12 months. Replies to 0% of reviews.

• Reputation31.6 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume4.5 of 12

  How many reviews, compared with other companies nearby.

• Momentum3.7 of 8

  New reviews in the last 12 months.

• Recent performance8.6 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness0 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity1.5 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
• Own this company? Get your Referrally badge or correct a record.

“We got an estimate to repair/replace the boiler system and to convert to a forced air/air conditioning system.”

• 1 critical review out of 18, mentioning no-show / delays, still not fixed. The owner replied to 100% of them.

2 new reviews in the last 12 months. Replies to 17% of reviews, usually within 394 days.

• Reputation30 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume3.7 of 12

  How many reviews, compared with other companies nearby.

• Momentum1.3 of 8

  New reviews in the last 12 months.

• Recent performance8.9 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness1.3 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity4.8 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
• Own this company? Get your Referrally badge or correct a record.

“I have recommended to all of my family and friends Also have used on all my Flip homes and rental units !”

No critical reviews (3 stars or lower) on record, and the reviews look typical for this area.

0 new reviews in the last 12 months. Replies to 0% of reviews.

• Reputation31.1 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume3.5 of 12

  How many reviews, compared with other companies nearby.

• Momentum0 of 8

  New reviews in the last 12 months.

• Recent performance8.5 of 10

  Rating over the last two years.

• Credentials & record6 of 6

  State license, discipline record, local presence, and BBB standing. 9 points still being verified.

• Responsiveness0 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity5 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Licensed in Michigan · #7115924
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
• Own this company? Get your Referrally badge or correct a record.

“The next day he came out with the part we needed and completely cleaned the system before wrapping up.”

No critical reviews (3 stars or lower) on record, and the reviews look typical for this area.

13 new reviews in the last 12 months. Replies to 0% of reviews.

• Reputation32.2 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume3.7 of 12

  How many reviews, compared with other companies nearby.

• Momentum3.2 of 8

  New reviews in the last 12 months.

• Recent performance9.4 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness0 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity0.9 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
• Own this company? Get your Referrally badge or correct a record.

“Isaiah and his crew arrived on time, were professional, polite, and very careful to keep the work area clean.”

• 1 critical review out of 59, mentioning still not fixed. The owner replied to 0% of them.
• 32% of reviews come from single-review accounts vs 13% typical for area roofers.

48 new reviews in the last 12 months. Replies to 0% of reviews.

• Reputation31.9 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume5.2 of 12

  How many reviews, compared with other companies nearby.

• Momentum4.8 of 8

  New reviews in the last 12 months.

• Recent performance9 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness0 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity0.5 of 5

  Years in business.

• Review patterns4 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
• Own this company? Get your Referrally badge or correct a record.

“Saenz is very professional Highly recommended I’ve used his service for both heating and replacing water heater”

• 29% of reviews come from single-review accounts vs 13% typical for area roofers.

6 new reviews in the last 12 months. Replies to 0% of reviews.

• Reputation33.1 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume4.5 of 12

  How many reviews, compared with other companies nearby.

• Momentum2.4 of 8

  New reviews in the last 12 months.

• Recent performance9.3 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness0 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity1.6 of 5

  Years in business.

• Review patterns4 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
• Own this company? Get your Referrally badge or correct a record.

“They came out on Friday night and made some adjustments, tightened some screws and told us the furnace was fine.”

• 6 critical reviews out of 69, mentioning price / billing, rude / unprofessional, no-show / delays. The owner replied to 0% of them.

4 new reviews in the last 12 months. Replies to 0% of reviews.

• Reputation28.4 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume5.4 of 12

  How many reviews, compared with other companies nearby.

• Momentum2 of 8

  New reviews in the last 12 months.

• Recent performance7.8 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness0 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity4.6 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
• Own this company? Get your Referrally badge or correct a record.

“Owner was quick to respond and gave us space heaters while he switched our propane line out for the new natural gas.”

• 2 critical reviews out of 37, mentioning no-show / delays, poor communication, price / billing. The owner replied to 0% of them.

2 new reviews in the last 12 months. Replies to 24% of reviews, usually within 124 days.

• Reputation30.1 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume4.6 of 12

  How many reviews, compared with other companies nearby.

• Momentum1.3 of 8

  New reviews in the last 12 months.

• Recent performance8.6 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness1.1 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity2.8 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
• Own this company? Get your Referrally badge or correct a record.

“He is always quick to respond to service requests and consistently offers sage advice regarding plumbing & heating issues.”

• 10 critical reviews out of 63, mentioning no-show / delays, still not fixed, poor communication. The owner replied to 20% of them.

4 new reviews in the last 12 months. Replies to 11% of reviews, usually within 201 days.

• Reputation23.1 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume5.3 of 12

  How many reviews, compared with other companies nearby.

• Momentum2 of 8

  New reviews in the last 12 months.

• Recent performance8.5 of 10

  Rating over the last two years.

• Credentials & record8 of 8

  State license, discipline record, local presence, and BBB standing. 7 points still being verified.

• Responsiveness0.7 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity5 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Licensed in Michigan · #7112611
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
• Own this company? Get your Referrally badge or correct a record.

“The technician was extremely friendly, knowledgeable and, most importantly, professional.”

• 2 critical reviews out of 32, mentioning no-show / delays, price / billing, workmanship. The owner replied to 0% of them.

2 new reviews in the last 12 months. Replies to 0% of reviews.

• Reputation28.7 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume4.4 of 12

  How many reviews, compared with other companies nearby.

• Momentum1.3 of 8

  New reviews in the last 12 months.

• Recent performance8.8 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness0 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity3.3 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
• Own this company? Get your Referrally badge or correct a record.

“I have since recommended them to others and they have had a similar great experience.”

• 8 critical reviews out of 62, mentioning poor communication, warranty issues, left without heat or a/c. The owner replied to 0% of them.

5 new reviews in the last 12 months. Replies to 66% of reviews, usually within 201 days.

• Reputation24.9 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume5.3 of 12

  How many reviews, compared with other companies nearby.

• Momentum2.2 of 8

  New reviews in the last 12 months.

• Recent performance8.6 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness2.6 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity2 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
• Own this company? Get your Referrally badge or correct a record.

“I highly recommend Southern Comfort Heating and Cooling and will definitely use his services again in the future.”

• 2 critical reviews out of 37, mentioning no-show / delays, poor communication, warranty issues. The owner replied to 0% of them.

4 new reviews in the last 12 months. Replies to 0% of reviews.

• Reputation30.1 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume4.6 of 12

  How many reviews, compared with other companies nearby.

• Momentum2 of 8

  New reviews in the last 12 months.

• Recent performance6 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness0 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity1.8 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
• Own this company? Get your Referrally badge or correct a record.

“I am proof that All Phase Services provides efficient, quality service in a highly professional manner.”

• 2 critical reviews out of 24, mentioning workmanship, service fee, left without heat or a/c. The owner replied to 0% of them.

0 new reviews in the last 12 months. Replies to 0% of reviews.

• Reputation27.5 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume4.1 of 12

  How many reviews, compared with other companies nearby.

• Momentum0 of 8

  New reviews in the last 12 months.

• Recent performance8.8 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness0 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity3.6 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.

Score = points earned ÷ points we could verify, out of 100. First scored on this list; changes will show here month to month.

• Michigan license: Michigan license not confirmed yet
• Insurance certificate: not on file yet. Contractors add one by claiming their profile.
• Google listing: claimed by the owner
• Own this company? Get your Referrally badge or correct a record.

“always on time, fixes the issue the 1st time, very professional, and always handles my issues in a timely fashion”

• 1 critical review out of 20. The owner replied to 0% of them.

1 new reviews in the last 12 months. Replies to 0% of reviews.

• Reputation28.9 of 35

  Google rating, adjusted so a handful of reviews can't outrank hundreds.

• Review volume3.8 of 12

  How many reviews, compared with other companies nearby.

• Momentum0.8 of 8

  New reviews in the last 12 months.

• Recent performance6.2 of 10

  Rating over the last two years.

• Credentials & recordpending

  State license, discipline record, local presence, and BBB standing. 15 points still being verified.

• Responsiveness0 of 8

  Whether the owner replies to reviews, especially critical ones.

• Longevity3.3 of 5

  Years in business.

• Review patterns7 of 7

  Whether the reviews look like other companies' reviews in timing, wording, and who wrote them.